I have a time sensitive requests. How do I escalate?

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Time Sensitive Requests

We on the Kyruus Health Support team understand that some issues/requests have a time sensitive element to them, but may not fit within the Priority Levels outlined above. If you have a time sensitive issue or request, please add "TIME SENSITIVE" to your subject line, so we can triage appropriately.

Please note that Urgent status should only be used for Kyruus Health Outages as outlined here: Priority Status Chart & Urgent Ticket Status

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