Health System Roundtable | March 2026

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Unified Search (Guide for Providers)

  • The Tool: A new universal search that indexes clinical data alongside website content (blogs, events, etc.).

  • Key Feature: Care Cards turn content into actionable appointment links, resulting in a 5x lift in conversions.

  • AI Upgrade: Currently uses NLP, with a new "AI Mode" in testing to better parse complex patient intent.

AI Grounding Layer & MCP

  • Goal: To prevent AI "hallucinations" (e.g., bots recommending retired doctors).

  • Solution: A new Grounding Layer using Model Context Protocols (MCP) allows external AI agents (like ChatGPT) to query Kyruus’s verified data lake for real-time accuracy.

Value-Add Programs

  • Allows health systems to feature third-party care options (like specialized weight loss or partner clinics) at the top of search results based on specific keywords. Learn more about enabling this here.

Technical Updates

  • Athena EHR: Insurance details now flow into discrete fields instead of just appointment notes. Learn more about enabling this feature here.

  • Bulk APIs: Kyruus is seeking client feedback to develop high-volume data retrieval tools for internal systems. 

Yelp Partnership

  • Yelp is now a Premium Publisher for Reach. Health systems can push verified provider data directly to Yelp to ensure reputation accuracy across the web.

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