This dashboard, titled "Search for Providers | Search Summary," offers a detailed overview of search activity within Kyruus Health's "Search for Providers" feature. It helps you understand the volume of searches, the types of searches users perform, and how they utilize filters to find providers.

Understanding the Data Presented This dashboard summarizes the total volume of all searches, including specialized "clinical searches". You can compare this information between a "current period" and a "prior period". The data shown is based on when the search event occurred, regardless of when the overall user session began.

Dashboard Sections and How to Use Them

• Search Summary: This section provides an overall look at search volumes.
  • Searches: This metric displays the total number of searches conducted. It also includes a percentage change from the "prior period," allowing you to quickly see if overall search activity is increasing or decreasing.
  • Clinical Searches: This metric specifically focuses on searches related to clinical terms or conditions. Like "Searches," it shows the percentage change from the prior period.
  • Searches Trend: This line chart visually represents the trend of "Total Searches" over time. This helps you identify daily, weekly, or monthly patterns in search activity. You can adjust the granularity of this trend using the "Date Granularity" filter in the top filter bar.

• Search Type & Filter Type Detail: This section dives deeper into the kinds of searches users are performing and how they utilize filters.
  • Searches by Search Type: This bar chart shows the volume of searches categorized by their "Search Type Group" (e.g., searches by specialty, by provider name, by location). The chart is sorted to show the most frequent search types first, helping you understand what users are primarily looking for.
  • Filter Usage by Type: This bar chart illustrates the usage of different filter types (e.g., insurance filters, availability filters) within searches. It helps you understand which filters are most popular and effective for users in narrowing down their search results.

• Search Value Detail: This section offers a granular look at the specific terms users are searching for.
  • Search Value Details: This table lists up to 500 individual "Search Values" (the actual terms users type), along with their "Search Type," the "Total Searches" for that specific value, and the "Total Search Results" generated for that term.
    • Important Note on Patient Privacy: For patient privacy, search values that occurred fewer than five times are not shown in this table.
    • An "empty Search Value" indicates that a blank search (e.g., hitting enter without typing anything) occurred. This detailed view helps you understand specific user needs and potential areas for content or search optimization.

Available Filters and Their Use

The dashboard provides several filters to help you customize your view and focus on specific data points:

• Customer: Allows you to select data for a specific customer or multiple customers.
• Date: Sets the "current period" for the data displayed. The default value is "30 day ago for 30 day".
• Set Prior Period: Determines how the "prior period" is calculated for comparison. The default is "immediate prior".
• Date Granularity: Controls the time interval for trends on the dashboard, allowing you to view data by day, week, or month.
• Search Type: This filter allows you to narrow down the analysis to specific categories of searches.
• User Search: This filter lets you specify whether you want to see data related to searches performed directly by users.

By effectively utilizing these filters, you can gain valuable insights into user search behavior, identify popular search terms and filters, and ultimately improve the efficiency and effectiveness of your "Search for Providers" experience.